Frequently Asked Questions
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Managing my plan
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Managing family members
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My account
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Classes cancelation
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On-site classes and Live classes
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Booking Classes
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Check-in
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How Gympass works
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Reviews and referrals
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Gyms, partners and apps
- Accessing Equinox with Gympass
- Accessing Orangetheory Fitness with Gympass
- What is a Wellness Coach and how do I schedule a chat with one?
- How can I access Calm with my Gympass plan?
- Life Time and Gympass
- Barry's Bootcamp and Gympass
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Plans, payments & billing
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What is Gympass?
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Live Classes and Personal Trainer
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Integrations
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Terms and Conditions
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New Partnerships
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How to join
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HR Portal login
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Eligibles management
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Billing
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Terms and Conditions
- How do I activate my plan?
- Taxes and your Gympass membership
- How do I reset my password?
- How do I cancel a booked class?
- What are live classes and how do I book one?
- How to book an in-person class through Gympass?
- How many check-ins can I use on the same day?
- How do I do the check-in?
- How do I refer a gym to Gympass?
- Accessing Equinox with Gympass