💡 Cancel the booking as soon as possible not to lose your check-in for the day.
The cancellation deadline can be found in the booking confirmation email.
Choose the version that most look like your screen before starting the cancellation request:
Version A
To cancel a class booking, follow the step-by-step below:
- Sign in to the Gympass app.
- Go to the gym, studio, or Personal Trainer page and select the day booked.
- Click on Cancel and on Yes, cancel booking.
Version B
To cancel a class booking, follow the step-by-step below:
- Log in to the app and click Check-in in the bottom left corner.
- Click on the class you wish to cancel.
- Select the Cancel booking option and then Confirm cancellation.
💡 The confirmation of the booking cancellation will appear on the screen with the message Booking cancelled.