1. Gympass US
  2. I'm an end user
  3. My account

Why is my membership scheduled to cancel without request?

Your plan can be scheduled for cancellation if you lose benefit eligibility. 

The most common reasons are:

  • The company you work for may have canceled the Gympass contract.
  • The company you work for may be blocked for suspicious activity.
  • You may have been removed from the enrollment database by your HR. 
  • You are no longer connected to a Gympass partner company.

We recommend that you contact your HR for more information.

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Your plan can be scheduled for cancellation if you lose benefit eligibility. 

The most common reasons are:

  • The company you work for may have canceled the Gympass contract.
  • The company you work for may be blocked for suspicious activity.
  • You may have been removed from the enrollment database by your HR. 
  • You are no longer connected to a Gympass partner company.

We recommend that you contact your HR for more information.

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