How to add and activate Family Member's plans?

Who can perform this action

Pinpoint.png Account Holder

If your company allows it and you have already activated your plan, you can add up to 3 family members.

Note that adding a family member will be an additional membership fee.

💡 People who continue to use Gympass after leaving their company cannot add or keep family members.

To add a subscription for family members, follow the steps below:

Choose the version that most looks like your screen before starting the cancellation request:

Tela

Version A
  1. Sign in to the Gympass app or website.
  2. Click down the arrow next to your name.
  3. Select Invite dependents > Add a dependent — if you don’t see this option, it might mean you are not eligible to have dependents.
  4. Choose a plan for your dependent.
  5. Inform your dependent's email address and contact information.
  6. Submit the payment information requested.

The Account Holder has to have an active plan and be an eligible employee to add Family Members.

Version B
  1. Logged in to the app go to your User.png Profile and click on the Settings.png Settings gear.
  2. Select User.png Account and click on Family_member.png Family Members.
  3. Click Add new subscription, choose a plan, and click on Continue.
  4. Add a new or select your payment method and click Subscribe.
  5. Click on Send link for the family member to complete their registration.

    💡 If the link doesn't work or has expired, check out what to do here.

Articles in this section

Articles in this section

Who can perform this action

Pinpoint.png Account Holder

If your company allows it and you have already activated your plan, you can add up to 3 family members.

Note that adding a family member will be an additional membership fee.

💡 People who continue to use Gympass after leaving their company cannot add or keep family members.

To add a subscription for family members, follow the steps below:

Choose the version that most looks like your screen before starting the cancellation request:

Tela

Version A
  1. Sign in to the Gympass app or website.
  2. Click down the arrow next to your name.
  3. Select Invite dependents > Add a dependent — if you don’t see this option, it might mean you are not eligible to have dependents.
  4. Choose a plan for your dependent.
  5. Inform your dependent's email address and contact information.
  6. Submit the payment information requested.

The Account Holder has to have an active plan and be an eligible employee to add Family Members.

Version B
  1. Logged in to the app go to your User.png Profile and click on the Settings.png Settings gear.
  2. Select User.png Account and click on Family_member.png Family Members.
  3. Click Add new subscription, choose a plan, and click on Continue.
  4. Add a new or select your payment method and click Subscribe.
  5. Click on Send link for the family member to complete their registration.

    💡 If the link doesn't work or has expired, check out what to do here.
Was this article helpful?
  • It is incomplete
  • It is not what I was searching for
  • It is helpful but I don't agree with this rule
  • The content is correct but it still doesn't solve my problem
  • Other reason