Frequently Asked Questions
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Class cancelation
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On-site classes and Live classes
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Booking Classes
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Check-in
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How Gympass works
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Reviews and referrals
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Gyms, partners and apps
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Plans, payments & billing
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Common problems and FAQs
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What is Gympass?
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My Account
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Live Classes
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Payments and indicators
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Integrations
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Terms and Conditions
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What Gympass is
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How to join
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HR Portal login
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Terms and Conditions
- I'm not using my Gympass Plan. Can I pause it again?
- How do I activate my Gympass plan?
- How do I reset my password?
- What are live classes and how do I book one?
- How can I book an in-person class through Gympass?
- How do I check in?
- How many Gympass check-ins can I use on the same day?
- How can I access Gympass partner gyms and studios?
- How can I refer a gym to Gympass?