Frequently asked questions
-
On-site classes and Live classes
-
Booking Classes
-
Check-in
-
How Gympass works
-
Reviews and referrals
-
Gyms, partners and apps
-
Plans, payments & billing
-
Common problems and FAQs
-
What is Gympass?
-
My Account
-
Operational Processes
-
Live Classes
-
Payments and indicators
-
Integrations
-
Terms and Conditions
-
What Gympass is
-
How to join
-
HR Portal login
-
Terms and Conditions
- I'm not using my Gympass Plan. Can I pause it again?
- How do I activate my Gympass plan?
- How to add and manage Family Members?
- How can I reset my password?
- How can I create an account?
- What are live classes and how do I book one?
- How can I book an in-person class through Gympass?
- How do I check in?
- How many Gympass check-ins can I use on the same day?
- How can I access Gympass partner gyms and studios?
- How can I refer a gym to Gympass?
- How do I search for gyms and activities on Gympass?