The Gympass ID is the identification of your gym or studio in our system. You should use it whenever you need to talk to our team.
To find the ID for your gym or studio, simply follow the step-by-step below:
- Access the Partner Portal with your login and password.
- On the Home Page, under Profile, look for your Gympass ID.
If you have multiple units registered, each one will have a different ID. When contacting our team, you must enter the ID of the unit you wish to speak of.
If you are experiencing difficulties accessing the Partner Portal and locating your Gympass ID, please contact us.