- How can I book an in-person class through Gympass?
- How Far In Advance Can I Book An In-Person Class?
- Is it possible to edit an in-person class booking?
- How do I use partner Gyms outside of my country?
- Does booking the class replace the check-in?
- I was charged a no-show fee but I checked in. What can I do?
On-site classes and Live classes
- How can I see the schedule for Live Classes on Gympass?
- What are live classes and how do I book one?
- What are classes with a Personal Trainer and how can I book one?
- How can I understand if it’s a 1:1 session or a group class?
- Are live classes ever pre-recorded?
- Will personal trainers offer both online and in-person sessions?
- How Do I Cancel an In-Person Class Booking?
- What is the Deadline for Cancelling an In-Person Class Booking?
- What to do if the Gym cancels a class that you have booked?
- Is there a fee for cancelling an in-person class after the cancellation deadline?
- How does the class cancellation policy work?
- Why was I charged a fee for cancelling a booking?