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  1. Gympass US
  2. For Users
  3. Live classes and personal training

Live classes and personal training

  • I’ve had an issue with my class. How should I report it?
  • What are live classes and how do I book one?
  • What are personal training sessions and how do I book one?
  • How can I understand if it’s a 1:1 session or a group class?
  • Does a live class consume my daily check-in?
  • Do I need to check in?
  • Are live classes ever pre-recorded?
  • Will personal trainers offer both online and in-person sessions?
  • Can I join live classes or 1:1 sessions from other countries?
  • How do I join when the time comes?
  • Do I need any other app to join live classes?
  • How many personal training sessions can I access per month?
  • Can I cancel a booking I’ve made?
  • How does the live class cancellation policy work?
  • Will I be charged any fee for late-cancels or no-shows?

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