• How to search for a gym

    To search for gyms in your local area log into your Gympass account and head to the Gyms page. You can refine your search by city, postcode, activity type or price using the advanced filter.

     

    Need more assistance? Contact us at (844) 478 4744
    or write to us at help.me@gympass.com

  • Checking into to gyms/studios
    1. Open your Gympass App.
    2. Click on Check-in on the bottom right corner. A list of gyms nearby will populate. You must be within the specific gyms facility to check-in.
    3. Once you have checked in to the specific gym, a gym staff member will have TEN minutes to check you in.

     

    Need more assistance? Contact us at (844) 478 4744
    or write to us at help.me@gympass.com

  • Reviewing check-ins (total of gym/studio visits)

    To check your validations (how many times you use Gympass, when and where) is quite easy:

    1. Click on "Profile" on the bottom right corner.
    2. Click on My plan and select Check-ins. You will be able to review your gym/studio visits.

     

    Reviewing check-ins via website:

    1. Access your account with your login/password by clicking on the Menu Bar on the upper right corner.
    2. Click on your Name on the upper right corner.
    3. Click My plan and select Check-ins. You will be able to review your gym/studio visits.

     

    Need more assistance? Contact us at (844) 478 4744
    or write to us at help.me@gympass.com

  • Using Gympass Abroad

    When abroad you will be able to use Gympass and access gyms that are available in your plan in two different ways:

    1. If you go to a country that has the same currency as your own, there will be no adjustments in the amount of your unlimited plan prices and you can use gyms as normal.
    2. If you go to a country where the currency is different from your own, the price of your unlimited plan will decrease by 10% due to the exchange currency. Rates are updated daily so you need to be aware of the value of your plan on a daily basis if you plan on using gyms in these countries.

     

    Need more assistance? Contact us at (844) 478 4744
    or write to us at help.me@gympass.com