Will I be charged any fee for late-cancels or no-shows?

We advise you to cancel the class before the gym’s deadline for cancellations which can be found in the booking confirmation email.

A charge of $20 for each no-show or late cancellation up to your plan's cap on fees will be applied to the next month’s invoice. See Terms for details. 

Late-cancel

If you cancel after the gym's deadline, the class will be considered a late-cancel and you will be charged a late-cancel fee, and lose your ability to book another class for that day.

No-show
If you do not show up for the class you booked, you will also be charged a no-show fee and lose your ability to book another class for that day.

All our partners rely on your attendance, need a bit of preparation time, and look forward to seeing you in their classes. We ask that you make any changes to bookings in a timely manner so our partners can be properly prepared for their classes.

Important: for Personal Training sessions, please take into account that the personal trainer is saving a full half an hour only for you! For this reason, we would like to ask you to cancel this type of session at least 5 hours in advance. 🧘‍♀️

Articles in this section

Articles in this section

We advise you to cancel the class before the gym’s deadline for cancellations which can be found in the booking confirmation email.

A charge of $20 for each no-show or late cancellation up to your plan's cap on fees will be applied to the next month’s invoice. See Terms for details. 

Late-cancel

If you cancel after the gym's deadline, the class will be considered a late-cancel and you will be charged a late-cancel fee, and lose your ability to book another class for that day.

No-show
If you do not show up for the class you booked, you will also be charged a no-show fee and lose your ability to book another class for that day.

All our partners rely on your attendance, need a bit of preparation time, and look forward to seeing you in their classes. We ask that you make any changes to bookings in a timely manner so our partners can be properly prepared for their classes.

Important: for Personal Training sessions, please take into account that the personal trainer is saving a full half an hour only for you! For this reason, we would like to ask you to cancel this type of session at least 5 hours in advance. 🧘‍♀️

Was this article helpful?
  • It is incomplete
  • It is not what I was searching for
  • It is helpful but I don't agree with this rule
  • The content is correct but it still doesn't solve my problem
  • Other reason