Once you choose a reactivation date and you set your plan to be paused, our system will automatically freeze your account.
During this period you won’t be able to manage your plan, and instead you’ll need to reach out to us.
Articles in this section
- How can I pause my plan?
- For how long and how often can I pause my plan?
- Once selected, when will the pause come into effect?
- Can I pause my plan while I am on a free trial?
- Can I pause my dependents’ plans?
- Once paused, can I change my reactivation date (to an earlier or later date)?
- Can I change or cancel my plan while it’s paused?
- What happens to my booked classes?
- Where can I see the Gympass credit received for the pause?
- My payment method is credit card, how will the billing work?