You can cancel a booked class and schedule another class that fits the best time for you. However, it is not possible to change a class booking.
If you cancel outside the time frame allowed by the gym or studio, you will be charged a late cancellation fee. Please be aware of the cancellation deadline listed in your booking confirmation email. 📧
To cancel the class, simply go to the gym, studio or Personal Trainer page, select the day booked and click on the Cancel button. 😊
You also can cancel the class by clicking straight on the email confirmation you receive after booking it:
Screenshot of the booking confirmation email with the cancelation option.
Important: for Personal Training sessions, please take into account that the personal trainer is saving a full half an hour only for you! For this reason, we would like to ask you to cancel this type of session at least 5 hours in advance. 🧘♀️
In rare cases, the gym can cancel a class if necessary. But you will not miss that day's check-in or receive any late cancellation fees if this happens.
You will be emailed if a class is canceled and you are free to book another class on the same day. 🤸♀️