You can cancel a booked class and schedule another one that fits the best time for you.
💡 Be aware of the cancellation deadline listed in your booking confirmation email.
💸 You will be charged a late cancellation fee if you cancel outside the time frame allowed by the gym or studio.
To cancel the class:
- Sign in to the Gympass app or website.
- Go to the gym, studio, or Personal Trainer page and select the day booked.
- Click on Cancel.
You can also cancel the class by clicking straight on the email confirmation you receive after booking it.
🧘♀️ Please take into account that the Personal Trainer is saving a full half an hour only for you! For this reason, we would like to ask you to cancel this type of session at least 5 hours in advance.
You will not miss that day's check-in or receive any late cancellation fees if this happens.
📧 You will be emailed if a class is canceled and you are free to book another class on the same day.