I'm unable to add a Family Member

Adding dependents to your Gympass plan allows families to work out together. Most companies offering Gympass to their employees allow their employees to also enroll in subscriptions for your Family Members. If you do not see the option to add a Family Member, this may be because

 

Your plan is not yet active

You have 3 family members listed on your account (Please contact us to have up to 2 more added)

You are a family member on someone else's account

Your company does not allow adding family members to your plan

 

If you are still having issues, please reach out to us by submitting a request at the link below or requesting to speak to an agent through our chatbot

Articles in this section

Articles in this section

Adding dependents to your Gympass plan allows families to work out together. Most companies offering Gympass to their employees allow their employees to also enroll in subscriptions for your Family Members. If you do not see the option to add a Family Member, this may be because

 

Your plan is not yet active

You have 3 family members listed on your account (Please contact us to have up to 2 more added)

You are a family member on someone else's account

Your company does not allow adding family members to your plan

 

If you are still having issues, please reach out to us by submitting a request at the link below or requesting to speak to an agent through our chatbot

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