We would be happy to assist you with any questions or concerns. Our team is reachable Monday through Friday 6am to 10pm CST. We are also reachable Saturday and Sunday from 7am to 4pm CST. If you wish to reach us outside of these hours, please submit a request below and we will respond within one business day.
For the fastest service, please chat with an agent by selecting the chat in the bottom right corner of the screen. You will be greeted by our chatbot which is perfect for answering basic info about Gympass. If you need to reach one of our agents, please type "Talk to an Agent" into our chatbot.
You can also submit a request to our team at the bottom of this page. Our team will respond to you within one business day via email.
Needing help finding the right plan for you? Our agents will talk with you to learn about your unique fitness and wellbeing goals and provide customized suggestions on Gympass offerings including local gyms, virtual fitness options, and wellbeing options such as meditation or nutrition apps.
Call our Wellbeing Experts at 618-496-7277