If you need some time to organize your routine but don't want to cancel your plan, pausing it for a period may be ideal.
📅 You can pause your plan for 15, 30, or 60 days.
The range of 60 days is the maximum for pausing your plan in 6 months, and 120 days is the maximum limit for one (1) year.
You may request the first pause directly on the app or website. To pause your dependant's plan, submit a request by clicking here.
The pause takes one (1) day after the request to start.
💬 If it is not your first time pausing your plan, you need to contact our team by submitting a request here.