How often and how long can I pause my plan?

If you need some time to organize your routine but don't want to cancel your plan, pausing it for a period may be ideal.

📅 You can pause your plan for 15, 30, or 60 days.

The range of 60 days is the maximum for pausing your plan in 6 months, and 120 days is the maximum limit for one (1) year.

You may request the first pause directly on the app or website. To pause your dependant's plan, submit a request by clicking here.

The pause takes one (1) day after the request to start.

💬 If it is not your first time pausing your plan, you need to contact our team by submitting a request here.

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If you need some time to organize your routine but don't want to cancel your plan, pausing it for a period may be ideal.

📅 You can pause your plan for 15, 30, or 60 days.

The range of 60 days is the maximum for pausing your plan in 6 months, and 120 days is the maximum limit for one (1) year.

You may request the first pause directly on the app or website. To pause your dependant's plan, submit a request by clicking here.

The pause takes one (1) day after the request to start.

💬 If it is not your first time pausing your plan, you need to contact our team by submitting a request here.

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