How often and how long can I pause my plan?

If you need some time to organize your routine but don't want to cancel your plan, pausing it for a period of time might be the option for you.

📅 You can pause your plan between 15 and 60 days once every 6 months.

You may request the first pause directly on the app or website. To pause your family member's plan, submit a request by clicking here. 

Your plan will be paused 48 hours after the requested date on our website.

💬 If it is not your first time pausing your plan, you need to contact our team by submitting a request here

Articles in this section

Articles in this section

If you need some time to organize your routine but don't want to cancel your plan, pausing it for a period of time might be the option for you.

📅 You can pause your plan between 15 and 60 days once every 6 months.

You may request the first pause directly on the app or website. To pause your family member's plan, submit a request by clicking here. 

Your plan will be paused 48 hours after the requested date on our website.

💬 If it is not your first time pausing your plan, you need to contact our team by submitting a request here

Was this article helpful?
  • It is incomplete
  • It is not what I was searching for
  • It is helpful but I don't agree with this rule
  • The content is correct but it still doesn't solve my problem
  • Other reason