You can cancel your plan with no notice period or cancellation fees via the Gympass app or website:
- Log into your Gympass account and click on Profile (on the website click your name in the top right corner first)
- Select the option Change or cancel plan
- At the bottom of the page select the Cancel plan option to cancel your plan
- Ensure you answer all questions regarding your cancellation to confirm it in our system and receive a cancellation email
As plans are paid monthly, please make sure you cancel at the latest the day before your plan is set to renew to avoid being charged for a new month. Cancellations come into effect at the end of your current month so your plan will still be active and usable until that happens.