You can change your plan at anytime via the Gympass app or website:
- Click on Profile (on the website click your name in the top right corner first)
- Select the option Change or Cancel Plan
You will then be able to see all available plans and select the one you wish to change to.
For upgrades: upgrades are effective immediately from the day you select to upgrade your plan. If this is not on the date that your plan renews, when upgrading you will be charged a pro-rata fee for the new plan until the start of your next month.
For downgrades: downgrades will come into effect from the start of your next month. Your current plan will be active and usable until the end of the month, then from the renewal date your new plan will be downgraded and you will be charged the price for the lower plan. Please note that you can only downgrade your plan once every six months. If you wish to request an additional downgrade please email firstname.lastname@example.org.