Your account could be blocked for a variety of reasons, such as:
- You have to attempted to login with incorrect details multiple times;
- Your mobile device has been used to log in to multiple Gympass accounts;
- You have gone too long without logging in to Gympass
If your account is locked or blocked, you can try clearing the cookies and cache from your browser to resolve the issue. If this does not work, you can contact our Customer Experience team here for further assistance.