How do I reset my Gympass password?

If you forgot your password and need to reset it, you can do it through the App or website.

  1. If you are already registered, click on Sign in and enter your registered email address to continue;
  2. Then, click on Forgot your password? and enter again your registered email address*;
  3. A link will be sent to your inbox and you just have to select the Reset password* option;
  4. You will then be redirected to the page for creating and confirming a new password.

*If you didn't receive the password reset link, click on I didn't receive the email to see the possible reasons.

Keep in mind this link is only valid for two hours. If you are unable to reset your password within this time, you will need to redo the step-by-step process to get another link.

Did you try to reset the password through the app but it didn’t work? Then talk to our team. Still have questions or facing problems? Read this article to find out what can go wrong with password reset.

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If you forgot your password and need to reset it, you can do it through the App or website.

  1. If you are already registered, click on Sign in and enter your registered email address to continue;
  2. Then, click on Forgot your password? and enter again your registered email address*;
  3. A link will be sent to your inbox and you just have to select the Reset password* option;
  4. You will then be redirected to the page for creating and confirming a new password.

*If you didn't receive the password reset link, click on I didn't receive the email to see the possible reasons.

Keep in mind this link is only valid for two hours. If you are unable to reset your password within this time, you will need to redo the step-by-step process to get another link.

Did you try to reset the password through the app but it didn’t work? Then talk to our team. Still have questions or facing problems? Read this article to find out what can go wrong with password reset.

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