If you’re not using Gympass due to unforeseen circumstances, you can click here and we’ll show you how to pause your or your family member’s plan at no extra cost.
If you’ve already paused your plan and it’s been reactivated, you can pause the plan again through our app or website. The pause period can last between 15-60 days, whatever suits you!
It’s important to note that reactivating your plan implies the start of a new monthly membership but don’t worry, after selecting a new pause period, the amount charged becomes a credit in your Gympass account and will be used to reactivate your plan.
If your plan is about to reactivate and you don't want to wait to request a new pause, please get in touch with our customer experience team between 7 and 2 days prior to the reactivation date to request a pause extension when possible.